I am looking for a way to show different options to people based on whether they are the owner or the responsible of a ticket. I am using Process Management with OTRS 3.3.3. Is there a way to display a different view of a ticket to different people?
Thanks for advance...Dan.
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Moderator: crythias
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dstover
- Znuny advanced
- Posts: 135
- Joined: 04 Jun 2013, 23:14
- Znuny Version: 3.3.3
- Real Name: Dan Stover
- Company: EMAC, Inc.
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OTRS 3.3.3
Ubuntu 12.04
MySQL DB
Ubuntu 12.04
MySQL DB