Problem in installing otrs 3.3.7 on ubuntu

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nickyls
Znuny newbie
Posts: 87
Joined: 10 Mar 2012, 07:57
Znuny Version: OTRS3

Problem in installing otrs 3.3.7 on ubuntu

Post by nickyls »

Hi i am trying to install otrs. I followed the instructions from http://wiki.otterhub.org/index.php?titl ... ynx_(10.4) . But when i run localhost/otrs/installer.pl, i get installer.pl file content in browser. Any idea on this?
OTRS 3.1.X
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Problem in installing otrs 3.3.7 on ubuntu

Post by RStraub »

And you got perl properly installed?

Can you show us the result of the ~otrshome/bin/otrs.CheckModules.pl please ?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
nickyls
Znuny newbie
Posts: 87
Joined: 10 Mar 2012, 07:57
Znuny Version: OTRS3

Re: Problem in installing otrs 3.3.7 on ubuntu

Post by nickyls »

Ya I've taken care of all the required perl packages and also checked apache config files.
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OTRS 3.1.X
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Problem in installing otrs 3.3.7 on ubuntu

Post by RStraub »

Seems like a problem unrelated to OTRS, guess you'll need to look for apache / perl related problems:
http://stackoverflow.com/questions/1479 ... plain-text
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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