Can't get past logon screen once authenticated

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stevethink
Znuny newbie
Posts: 1
Joined: 14 Jun 2014, 06:24
Znuny Version: 3.3.7

Can't get past logon screen once authenticated

Post by stevethink »

Hello,

I've just installed OTRS on a windows machine using the installer -- Active State Perl, IIS and MySQL(I've actually installed it twice with the same issue.)

I'm prompted to authenticate, I enter a correct logon and click ok. Rather than otrs loading up, I'm sent back to the logon screen.

The log indicates a successful logon but I can't get past the logon screen.

I can't get past this.

Help!!

Steve
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Can't get past logon screen once authenticated

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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