Hello There,
I had created three filters in postmaster for three different queues like if emails fetched from abc@xyz.com goes to queue abc, mails fetched from pqz@xyz goes to pqz queue and emails fetched from mnt@xyz.com goes to last week my colleague delete two email id's out of three and create alias for deleted ids to abc@xyz.com. now all mails going to only queue which is abc.
now the scenario is i have again create those two deleted mail id's and postmaster filter is same like it was before aliasing. but filters are not working all fetched mails from any id goes to only abc queue.
Please Help Me regarding it i have also checked logs but not able to troubleshoot the issue.
Filter not working
Moderator: crythias
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Re: Filter not working
emails dispatch by queue, dispatch by To. check in Email settings.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Filter not working
Thank you.
I have checked setting Dispatching By Selected Queue and Queue is postmaster.
I have checked setting Dispatching By Selected Queue and Queue is postmaster.
Re: Filter not working
still its not working. Any idea..?
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Re: Filter not working
I can't fix not working. Do you have postmaster filters?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Filter not working
ya the issue was because postmaster filters are deleted i have again create those filters and its working properly now. thank you 
