New TickedID problem
Moderator: crythias
-
wautersniels
- Znuny newbie
- Posts: 7
- Joined: 19 Jun 2014, 13:40
- Znuny Version: 3.3.7
New TickedID problem
when i create a note on a ticket i always get this error.
You do not have the required permissions to view the files attached to this post.
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: New TickedID problem
Read my "Need Help" link.
If someone came up to you, and the only words he ever said were:
If someone came up to you, and the only words he ever said were:
what would you say to him?wautersniels wrote:when i create a note on a ticket i always get this error:
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
-
wautersniels
- Znuny newbie
- Posts: 7
- Joined: 19 Jun 2014, 13:40
- Znuny Version: 3.3.7
Re: New TickedID problem
how can i solve te need TickedID?
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: New TickedID problem
don't know. What did you change? How is what you have different from stock? When did it last work? When did you notice it broke?
what version of OTRS, you know, read my Need Help link. My crystal ball isn't working that well.
what version of OTRS, you know, read my Need Help link. My crystal ball isn't working that well.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
-
wautersniels
- Znuny newbie
- Posts: 7
- Joined: 19 Jun 2014, 13:40
- Znuny Version: 3.3.7
Re: New TickedID problem
i did an update from 3.2.6 to 3.3.7. everything worked fine beforeidid the update.
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: New TickedID problem
Seems like your upgrade didn't complete properly. Did you do all the steps? Did you receive errors when you did the steps? Did you try this in a dev box before upgrading production? Can you revert to 3.2.6 and try again?
there is not enough information to provide you with an answer for your situation.
there is not enough information to provide you with an answer for your situation.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
-
wautersniels
- Znuny newbie
- Posts: 7
- Joined: 19 Jun 2014, 13:40
- Znuny Version: 3.3.7
Re: New TickedID problem
when i did the upgrade there were no errors. but now i have seen that i forgot the step with the cron jobs. so I think the cron jobs wont run.
the problem is I cant roll back because the snapshot i took is allready removed.
the problem is I cant roll back because the snapshot i took is allready removed.
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: New TickedID problem
Snapshots are not backups.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask