Installed the appliance, how do I add LDAP integration

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being
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Joined: 13 May 2014, 21:26
Znuny Version: 3.3.7 win
Real Name: Ethan

Installed the appliance, how do I add LDAP integration

Post by being »

I installed the appliance OTRS 3.3.7 We have AD in my directory and LDAP is being used by many other software apps.

when I run it, the console looks like this
otrs1.JPG
1- where do i get / download the OTRS LDAP module from?

2- Once i download the LDAP module, do i ftp this into the virtual server? I use WINSCP usually to ftp into linux servers, but i dont know what user/password to use to connect to this virtual appliance via ftp, i dont know the server/appliance root password
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Last edited by being on 26 Jun 2014, 16:09, edited 1 time in total.
Windows server 2008 R2. Vsphere. OTRS Appliance OTRS 3.3.7
being
Znuny newbie
Posts: 20
Joined: 13 May 2014, 21:26
Znuny Version: 3.3.7 win
Real Name: Ethan

Re: Installed the appliance, how do I add LDAP integration

Post by being »

updated details above

Could you point me to documentation on integrating LDAP with ORTS please? thanks
Windows server 2008 R2. Vsphere. OTRS Appliance OTRS 3.3.7
crythias
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Re: Installed the appliance, how do I add LDAP integration

Post by crythias »

did you remember what you added for system password?
http://otrs.github.io/doc/manual/applia ... l#id-1.7.2
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
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Re: Installed the appliance, how do I add LDAP integration

Post by crythias »

being wrote:Could you point me to documentation on integrating LDAP with ORTS please? thanks
http://otrs.github.io/doc/manual/admin/ ... kends.html
this might (?) also be helpful
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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