New problem with emails - OTRS

Moderator: crythias

Locked
mic
Znuny newbie
Posts: 10
Joined: 07 Feb 2014, 10:47
Znuny Version: 6.0.30
Real Name: Michael

New problem with emails - OTRS

Post by mic »

Hello.

Everything was OK and no one change anything but I have problems with sending emails via OTRS, again :(
My OTRS is running on Win7 Ultimate.

In system log I see this kind of errors:

[Tue Jul 1 09:00:13 2014][Error][Kernel::System::Email::SMTP::Send][122] Can't use from '': 5505.1.8 Sender address rejected
! Enable Net::SMTP debug for more info!

I can send administration notice (which is email) without any problems but automatically jobs (like sending notice for agent/notice for operator/automatically answer for customer) won't work :(

Please, help me...
BR, Michael.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: New problem with emails - OTRS

Post by jojo »

your mailserver does not allow an empty sender. you can set an envelope from in Core::Sendmail or change mailserver setup
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
mic
Znuny newbie
Posts: 10
Joined: 07 Feb 2014, 10:47
Znuny Version: 6.0.30
Real Name: Michael

Re: New problem with emails - OTRS

Post by mic »

jojo,

you are my Hero Today :)
thanks!

but why earlier everything was OK... hm.
Locked