any advice in how to deal with paid packages?

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eandrex
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any advice in how to deal with paid packages?

Post by eandrex »

Hi, when i quit my job two months ago i started investing a lot of time researching into OTRS Development(i love how readable the code is!) and i think i have learnt a lot to be honest...

Last week i started coding an OTRS Package, and now that I'm about to finish it, I know a Company which provide OTRS Services that could be interested on buying it, but the main doubt is:

- How do I control the fact that they could just repackage it and distribute it as theirs? i mean, OTRS Packager Manager even tells what are the new files and where are located.. so it shouldnt be that hard for them.

Does anyone know how xxx control unauthorized copies of their premium packages? or they cant and just trust in their customers? thank you for reading :)
jojo
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Re: any advice in how to deal with paid packages?

Post by jojo »

all code using/changing the OTRS API directly needs to be released under the AGPL v3
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eandrex
Znuny expert
Posts: 213
Joined: 04 Nov 2012, 23:58
Znuny Version: OTRS 4.x
Real Name: Esteban
Company: NORTON DE COLOMBIA

Re: any advice in how to deal with paid packages?

Post by eandrex »

jojo wrote:all code using/changing the OTRS API directly needs to be released under the AGPL v3
Hi, thank you jojo for clarifying me this out. I guess i can still charge for custom development and distribute it under AGPL
jojo
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Re: any advice in how to deal with paid packages?

Post by jojo »

yes, the licence does not tell about prices. Free software does not mean free in the sense of free beer...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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denydias
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Re: any advice in how to deal with paid packages?

Post by denydias »

jojo wrote:yes, the licence does not tell about prices. Free software does not mean free in the sense of free beer...
Isn't this exactly what xxx (the company behind OTRS software) does with their OTRS Feature Add-Ons?

Although I never seen the code of any of these add-ons myself, this 'all code using/changing the OTRS API directly needs to be released under the AGPL v3' statement leads to the understanding that they are also AGPL v3 licensed, but xxx choose to charge for them as part of their paid service contract.

In fact, that's why I have developed and published my own Support Quota Add-on for free. I've tried to make arrangements with xxx to acquire just their Customer Time Accounting Quota Add-on before to sit down and code one myself, but they do not allow me to buy it standalone without having to pay for a whole service contract, which I don't need and can't afford at this moment.

So, if the OTRS mom does that, besides any moral judgment, you can rest assured you can do that too.
jojo
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Re: any advice in how to deal with paid packages?

Post by jojo »

as I said the licence is not about charging. I even could sell you OTRS without breaking it
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Never change Defaults.pm! :: Blog
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