Hallo Leute,
ich habe das Problem, dass meine SysConfig nicht mehr angezeigt wird. Benötigt man zur Anzeige dieser Seite irgendwelche zusätzlichen plug-ins, o.ä.?
Die Seite ist aiuf dem Server vorhanden und im richtigen Verzeichnis. Alle anderen Seiten werden korrekt angezeigt und ich kann ganz normal mit dem otrs arbeiten. Nur leider funktioniert die Konfiguration im Moment nicht über die SysConfig.
Ich hoffe Ihr könnt mir nen Tipp geben, woran das liegen könnte. Mein SysLog loggt auch nix.
SysConfig kann nicht angezeigt werden
SysConfig kann nicht angezeigt werden
============================
OTRS 3.1.4 mit ITSM (auf ESX 5)
Debian Squeeze
MySQL
OTRS 3.1.4 mit ITSM (auf ESX 5)
Debian Squeeze
MySQL
SysConfig kann nicht angezeigt werden
Ich ahbe mitlerweile weitere Informationen herausgefunden, doch leider hilft mir das ganze nur wenig. Mein Apache-Error.log gibt folgendes aus, in dem Moment, in dem ich auf SysConfig klicke:
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa68bc38, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684908, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684f68, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa677618, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa21a870, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa6846a8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa67e598, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa67ed08, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa6845e8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa685298, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa677958, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0x9fc3280, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa677dd8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa68b998, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa678528, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa01ee98, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684a58, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0x9fe8858, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684708, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa67f208, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa67f0e8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa677ca8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa6851c8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa678108, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa21a0e0, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa213348, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa6776e8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684c08, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5ed8e0, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5ee730, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5e0d80, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa21ec00, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5da778, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa20c758, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5e0d60, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa215b60, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5ed830, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5ee400, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] [notice] child pid 6307 exit signal Segmentation fault (11)
[Tue Sep 16 17:25:34 2008] [notice] child pid 6340 exit signal Segmentation fault (11)
perl -v gibt folgendes aus:
This is perl, v5.10.0 built for i486-linux-gnu-thread-multi
Check.Modules ergibt das da:
./otrs.checkModules
CGI ... ok
Date::Pcalc ... ok
Date::Format ... ok
DBI ... ok
DBD::mysql ... ok
Digest::MD5 ... ok
Crypt::PasswdMD5 ... ok
LWP::UserAgent ... ok
IO::Scalar ... ok
IO::Wrap ... ok
MIME::Base64 ... ok
MIME::Tools ... ok
Mail::Internet ... ok
Net::DNS ... ok
Net::POP3 ... ok
Net::LDAP ... not installed! (for directory authentication - not required)
Net::SMTP ... ok
Authen::SASL ... ok
GD ... ok
GD::Text ... not installed! (for stats - not required)
GD::Graph ... not installed! (for stats - not required)
GD::Graph::lines ... not installed! (for stats - not required)
GD::Text::Align ... not installed! (for stats - not required)
XML::Parser ... ok
PDF::API2 ... not installed! (for PDF output - not required)
Compress::Zlib ... ok
Es ist nichts dabei, das ich benötigen würde. Ich kann einwandfrei mit dem OTRS arbeiten, doch konfigurieren über das Web ist nicht möglich.
Ich hoffe ich konnte mit meinen neuen Erkenntnissen etwas bei der Hilfestellung für mich helfen.
Gruß
John
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa68bc38, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684908, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684f68, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa677618, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa21a870, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa6846a8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa67e598, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa67ed08, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa6845e8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa685298, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa677958, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0x9fc3280, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa677dd8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa68b998, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa678528, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa01ee98, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684a58, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0x9fe8858, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684708, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa67f208, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa67f0e8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa677ca8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa6851c8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa678108, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa21a0e0, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa213348, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa6776e8, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:33 2008] -e: Attempt to free unreferenced scalar: SV 0xa684c08, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5ed8e0, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5ee730, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5e0d80, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa21ec00, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5da778, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa20c758, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5e0d60, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa215b60, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5ed830, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 225.
[Tue Sep 16 17:25:34 2008] -e: Attempt to free unreferenced scalar: SV 0xa5ee400, Perl interpreter: 0x847ebe0 at /usr/share/otrs//Kernel/System/Config.pm line 1325.
[Tue Sep 16 17:25:34 2008] [notice] child pid 6307 exit signal Segmentation fault (11)
[Tue Sep 16 17:25:34 2008] [notice] child pid 6340 exit signal Segmentation fault (11)
perl -v gibt folgendes aus:
This is perl, v5.10.0 built for i486-linux-gnu-thread-multi
Check.Modules ergibt das da:
./otrs.checkModules
CGI ... ok
Date::Pcalc ... ok
Date::Format ... ok
DBI ... ok
DBD::mysql ... ok
Digest::MD5 ... ok
Crypt::PasswdMD5 ... ok
LWP::UserAgent ... ok
IO::Scalar ... ok
IO::Wrap ... ok
MIME::Base64 ... ok
MIME::Tools ... ok
Mail::Internet ... ok
Net::DNS ... ok
Net::POP3 ... ok
Net::LDAP ... not installed! (for directory authentication - not required)
Net::SMTP ... ok
Authen::SASL ... ok
GD ... ok
GD::Text ... not installed! (for stats - not required)
GD::Graph ... not installed! (for stats - not required)
GD::Graph::lines ... not installed! (for stats - not required)
GD::Text::Align ... not installed! (for stats - not required)
XML::Parser ... ok
PDF::API2 ... not installed! (for PDF output - not required)
Compress::Zlib ... ok
Es ist nichts dabei, das ich benötigen würde. Ich kann einwandfrei mit dem OTRS arbeiten, doch konfigurieren über das Web ist nicht möglich.
Ich hoffe ich konnte mit meinen neuen Erkenntnissen etwas bei der Hilfestellung für mich helfen.
Gruß
John
============================
OTRS 3.1.4 mit ITSM (auf ESX 5)
Debian Squeeze
MySQL
OTRS 3.1.4 mit ITSM (auf ESX 5)
Debian Squeeze
MySQL