Problem after upgrading (SessionID shown in URL)

[koshihaku]

I updated my OTRS from 3.0 to 3.3.2.(step by step from 3.0 to 3.1, then to 3.2 and finally to 3.3.2.)
When using OTRS3.0 the session ids are not shown in the URL.
But after update, session id like OTRSAgentInterface is shown in URL, sometimes shown many times.
The following is a example of URL when reading a ticket.
https://www.xxxxx.com/otrs/index.pl?Act ... b5SXbIokSV

In the Sysconfig, SessionUseCookie is set to yes and cookies are allowed by browser.
I checked the browser and find that the OTRS cookies are not saved.

This problem happens only to Agent Interface. I found that in the Agent Interface, cookies are not saved to browser but in Customer Interface they are saved.

Anyone knows this problem?
Thanks a lot.

[garwolhz]

I have a similar problem with similar symptoms. I installed a clean version of otrs 3.3.8 . Multiple sesion occurs on the main panel (Dashboard) in the faq last change box.

[koshihaku]

I have a similar problem with similar symptoms. I installed a clean version of otrs 3.3.8 . Multiple sesion occurs on the main panel (Dashboard) in the faq last change box.

When I installed clean version of 3.3.8, this didn't happen.
It happened when I upgrade from 3.0.

[garwolhz]

When I installed OTRS, then I changed the path to the page. By default, the path looked like "http://xxxxxx.pl/otrs" , and when I change the path looked like this "http://xxxxxx.pl". Maybe this is causing the problem.

[garwolhz]

After logging in to my otrs is created a cookie in your browser. A cookie can be edited using the add-in to firefox "cookies Manager+ ". In my cookie variable "patch" looks like "//" when I change this variable to the value "/" everything starts working.

[koshihaku]

After logging in to my otrs is created a cookie in your browser. A cookie can be edited using the add-in to firefox "cookies Manager+ ". In my cookie variable "patch" looks like "//" when I change this variable to the value "/" everything starts working.

Thank you.
I used a add-in similar to "cookie manager", and found that there was no cookie saved to browser after login.

[koshihaku]

Is there anyone having the same problem?