OTRS Soap Webservice to Create/Udate Ticket

[BalamurugesanT]

Hi,

I've installed OTRS version 3.3.8.

My System Configuration Details
Server OS : Windows 2008 R2 64 Bit
WebServer : IIS 7.5.7600
Database : mysql external database server

I'm trying to configure Webservice for external application to create / update ticket in OTRS. I've downloaded the GenericTicketConnector.yml from https://code.google.com/p/otrs-git/sour ... 54b89c5a4c, I generated the webservice. I tried to access the webservice as http://xxx.xxx.xxx.xxx/otrs/nph-generic ... tConnector, the page is getting displayed with "Length Required".

In the viewtopic.php?f=53&t=16429 OTRS forum, I couldn't get proper help.

Please help me

Thanks in Advance.

[jojo]

Your SOAP request is not valid as it has no length.

[BalamurugesanT]

Hi,

I've mentioned the *Maximum message length: 65000 in the webservice Provider HTTP SOAP. When I try to browse that webservice in the browser (http://xxx.xxx.xxx.xxx/otrs/nph-generic ... ector?wsdl), the webservice page is loading with "Length Required". It is not showing the WSDL xml content.

Thanks in advance!

[jojo]

the URL will not show the wsdl and can not be used by browser

[BalamurugesanT]

Hi Jojo,

can we test the webservice through Soup UI Tool? If possible , can you please explain how do we invoke?

Thanks in Advance.

[jojo]

as stated in the linked thread, use the provided perl script to test.