Hi,
We have an external customer company database in PostgreSQL so I guess I could hook that up using Kernel::System::CustomerCompany::DB, my only question is, is it read only? It's very important that OTRS doesn't change any information in that database, it should only read the information stored.
CustomerCompany database, is it read only?
Moderator: crythias
Re: CustomerCompany database, is it read only?
you can configure it as a readonly data source
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Re: CustomerCompany database, is it read only?
Do you mean in the configuration options? Which configuration option is that?
Re: CustomerCompany database, is it read only?
ReadOnly => 1,
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com