fresh install - root login not working

Moderator: crythias

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ktm628
Znuny newbie
Posts: 3
Joined: 21 Aug 2014, 17:39
Znuny Version: 3.3.8

fresh install - root login not working

Post by ktm628 »

Hi,

next problem with my fresh install.
Windows 2012R2 IIS 8.5
ActivePerl 5.16.3.1604 - all modules updated
otrs-3.3.8-win-installer-3.0.6
mysql community 5.6.20

the installer.pl ran through without problems. DB got created. root@localhost user got created and password is set.

But I am not able to login.
The user/pw check is working fine. So when I enter an incorrect password for root@localhost the website replies with incorrect user/pw.
But when I enter the correct password - nothing happens - just getting back to the login page. no error message or anything
resetted the password with otrs.SetPassword.pl, but same thing

any ideas?
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: fresh install - root login not working

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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