Automate customer user and group linkage..

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kiranlkotkar
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Posts: 24
Joined: 05 Aug 2014, 13:51
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Real Name: Kiran Kotkar
Company: Systems Plus

Automate customer user and group linkage..

Post by kiranlkotkar »

Hi Everyone!!

I am trying to automate customer user and group linkage, for which I am building mysql query.

I noticed table 'group_customer_user' is being used to maintain linkage however when I try to insert linkage through mysql query it is not reflecting on fronend. ( In customer management . Customer User <> Groups)
however when linked from fronend , entry is being made 'group_customer_user' table.

Am I missing entry in any other table when doing it manually? Any guidance on this is much appreciated."
crythias
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Re: Automate customer user and group linkage..

Post by crythias »

Probably you don't want customer groups, but rather same customer_id.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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