Determining WS Invoker trigger event

[milhi]

Hi guys,

I'm having trouble determining a WS Invoker trigger event. In the WS settings, I have one WS method (Invoker) which can be triggered by several "Event Triggers". Right now I only have 2 for testing: TicketCreate and TicketTitleUpdate defined.

Is there a way to determine from within the called Invoker, how it was triggered? If TicketCreate or TicketTitleUpdate event has triggered it? Or do I really have to define a separate WS method for each trigger event and map it 1:1 (that would be very tedious)?

Cheers
JanM

[milhi]

The official answer from OTRS dev team:

In der Tat gibt es innerhalb des Invokers keine Möglichkeit, das zugrunde liegende Event herauszufinden.
Üblich ist hier die Nutzung verschiedener Invoker, welche auf Methoden einer übergeordneten Common-Datei zugreifen, um doppelten Code zu vermeiden.

So currently the correct way is to implement several Invokers which reuse methods from a common service to avoid code duplication.