Unable to reply ticket.. SOLVED

[askvicky]

Backend ERROR: OTRS-CGI-50 Perl: 5.16.3 OS: MSWin32 Time: Tue Sep 9 11:49:44 2014 Message: Impossible to send message to: name@mail.com . RemoteAddress: ::1 RequestURI: /otrs/index.pl Traceback (5040): Module: Kernel::System::Ticket::Article::ArticleSend (OTRS 3.3. Line: 2083 Module: Kernel::Modules::AgentTicketCompose::Run (OTRS 3.3. Line: 784 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3. Line: 871 Module: PerlEx::Precompiler::c_::otrs::otrs::bin::cgi2dbin::index_pl::__ANON__ (unknown version) Line: 41 Module: (eval) (unknown version) Line: 458 Module: PerlEx::Precompiler::Execute (unknown version) Line: 458

[jojo]

yes? As the error message says. Check the logs of the mailserver, check username and password etc

[askvicky]

ok resolved!