Noone yet?
I installed this on my gentoo server and went through the update process, as I will write and suggest a gentoo-ebuild for this.
So far it works!
I only have problems fetching mails ...
$ $HOME/bin/otrs.PostMasterMailbox.pl -f1
NOTICE: PostMasterMailbox.pl is already running but is starting again!
IMAPS: Message 1/1 (user@my.tld)
[...cpan-lib/Net/IMAP/Simple.pm line 1221 in sub _read_multiline] Looking for ending parenthsis match...
[Tue Sep 9 20:20:23 2014] otrs.PostMasterMailbox.pl: Got no DBObject! at /var/lib/otrs/Kernel/System/PostMaster/Filter/SystemMonitoring.pm line 40.
Does anyone else hit that?
Thanks, regards, Stefan
EDIT: sorry for the noise ... might be a cpan-installed module (Net::Imap::Simple duplicate) ... searching now.
EDIT2: got problems with sending replies etc ... have to roll back my productive installation and do another approach soon.
OTRS 4.0.0_beta1
Moderator: crythias
Re: OTRS 4.0.0_beta1
all additional packages like SystemMonitoring are not ported to OTRS4 now and can not be used.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 32
- Joined: 22 Sep 2011, 16:39
- Znuny Version: 5.0.7
- Real Name: Stefan Weichinger
- Company: oops!
- Contact:
Re: OTRS 4.0.0_beta1
good to know, thanks.
It would be helpful if the upgrade-instructions would tell me about that fact and what to do/prepare ... right?
I will give it another try soon in a clone of my current VM.
It would be helpful if the upgrade-instructions would tell me about that fact and what to do/prepare ... right?
I will give it another try soon in a clone of my current VM.
Re: OTRS 4.0.0_beta1
Packages need to be upgraded on all migrations...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 32
- Joined: 22 Sep 2011, 16:39
- Znuny Version: 5.0.7
- Real Name: Stefan Weichinger
- Company: oops!
- Contact:
Re: OTRS 4.0.0_beta1
So in this case it would help to uninstall all packages before starting the upgrade?
Sounds reasonable but I never noticed this. Thanks, I will try that later today.
Sounds reasonable but I never noticed this. Thanks, I will try that later today.
Re: OTRS 4.0.0_beta1
no, you have to upgrade them. But as there are no packages for OTRS 4 yet you have to deinstall them (will delete all data of these modules) before testing
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com