How to set up change management condition

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jingling770
Znuny newbie
Posts: 1
Joined: 16 Sep 2014, 05:06
Znuny Version: OTRS3.3

How to set up change management condition

Post by jingling770 »

I added a change , which can implement the states machine changed;
but there is a problem that all the workorders in change can process in the sametime;
the after workorder also can process earlier than the before one ;
So I want to ask: how to set up the conditions , where the after workorder must process until the before one is closed .

Thanks . I need you help . If you have a good idea , contact me , Please.
Email : jingling-770@163.com
QQ : 120306719
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