Hi
We do have many distributors and we have a common OTRS tool and Database, we want our distrubutors to use a different url with different customer.pl page with their own logo, and alos we need to hide some dynamic fields for the different distributors.
Is this possbile to do with different customer login page with their logo.
Please anyone help me with this.
Thanks
Siva
Different login pages for customer's
Moderator: crythias
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Different login pages for customer's
From the SysConfig (Framework -> Core) it reads under "DefaultTheme::HostBased":
Is that what you're looking for ?
Code: Select all
It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: Different login pages for customer's
Hi RStraub,
I think yes, I have enabled now, but now it shows
Key: host1\.example\.com and host2\.example\.com
Content: SomeTheme1 and SomeTheme2
but our is like http://dv-db/otrs/customer.pl
Help me how to do this
I think yes, I have enabled now, but now it shows
Key: host1\.example\.com and host2\.example\.com
Content: SomeTheme1 and SomeTheme2
but our is like http://dv-db/otrs/customer.pl
Help me how to do this
-
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Different login pages for customer's
Right.
First make sure you know the difference between skins and themes (as both can be configured to be host based).
Then create said skins and/or themes.
Then the last part - where I'm only guessing - create the domains you want in the apache-config and forward to your otrs. Build the regexp in the SysConfig reflecting those domains and set the value.
First make sure you know the difference between skins and themes (as both can be configured to be host based).
Then create said skins and/or themes.
Then the last part - where I'm only guessing - create the domains you want in the apache-config and forward to your otrs. Build the regexp in the SysConfig reflecting those domains and set the value.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: Different login pages for customer's
Thanks a lot, and how to build regexp in sysconfig