error while sending notification to Agents

[crons]

Hi All,

I see this error while sending notifications to Agents.

Code: Select all

Mon Sep 22 13:58:37 2014 	info 	OTRS-CGI-10 	Sent agent 'NewTicket' notification to 'agent@domain.com'.
Mon Sep 22 13:58:37 2014 	info 	OTRS-CGI-10 	Error sending message
Mon Sep 22 13:58:37 2014 	error 	OTRS-CGI-10 	Can't send message: 554go ahead punk, make my day
Mon Sep 22 13:58:36 2014 	error 	OTRS-CGI-10 	0 days, 4:0:0

[jojo]

check the settings of the mail server. Empty sender seems not to be allowed

[crons]

I have configured "NotificationSenderName" and "NotificationSenderEmail" in Framework -> Core.

[jojo]

Notifications will be sent without an email from header. If you need to change it have a look in Core::Sendmail

[crons]

I enabled this "SendmailEnvelopeFrom" in Core::Sendmail, but still facing the same error

[jojo]

check with you mail server admin

[crons]

Its working in one OTRS server with same Core::Sendmail configuration [without envelope] but not in second OTRS server.