Change Config.pm

[otresi]

When i change anything on Config.pm i must to reboot server because i get this error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

After reboot, works...

Whats the problem?

[aph]

which server are you using? Did you check the error log?

[otresi]

i use OTRS 3.3.8 / Appliance on Linux MySQL database

Which log?

[aph]

The otrs error log. It is a file named otrs.log

[otresi]

Code: Select all

Sep 22 15:40:01 localhost /USR/SBIN/CRON[2743]: (otrs) CMD ($HOME/bin/otrs.GenericAgent.pl >> /dev/null)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2744]: (otrs) CMD ($HOME/bin/otrs.GenericAgent.pl -c db >> /dev/null)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2745]: (otrs) CMD ($HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2748]: (otrs) CMD ($HOME/bin/otrs.Scheduler.pl -w 1 >> /dev/null)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2740]: (CRON) error (grandchild #2745 failed with exit status 13)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2740]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2741]: (CRON) error (grandchild #2744 failed with exit status 13)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2741]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2742]: (CRON) error (grandchild #2743 failed with exit status 13)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2742]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2739]: (CRON) error (grandchild #2748 failed with exit status 13)
Sep 22 15:40:01 localhost /USR/SBIN/CRON[2739]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:40:10 localhost ntpd_intres[1820]: host name not found: 2.debian.pool.ntp.org
Sep 22 15:40:30 localhost ntpd_intres[1820]: host name not found: 3.debian.pool.ntp.org
Sep 22 15:45:01 localhost /USR/SBIN/CRON[2863]: (otrs) CMD ($HOME/bin/otrs.Scheduler.pl -w 1 >> /dev/null)
Sep 22 15:45:01 localhost /USR/SBIN/CRON[2861]: (CRON) error (grandchild #2863 failed with exit status 13)
Sep 22 15:45:01 localhost /USR/SBIN/CRON[2861]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2979]: (otrs) CMD ($HOME/bin/otrs.GenericAgent.pl -c db >> /dev/null)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2980]: (otrs) CMD ($HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2981]: (otrs) CMD ($HOME/bin/otrs.Scheduler.pl -w 1 >> /dev/null)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2977]: (CRON) error (grandchild #2979 failed with exit status 13)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2977]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2976]: (CRON) error (grandchild #2980 failed with exit status 13)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2976]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2975]: (CRON) error (grandchild #2981 failed with exit status 13)
Sep 22 15:50:01 localhost /USR/SBIN/CRON[2975]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:55:01 localhost /USR/SBIN/CRON[3097]: (otrs) CMD ($HOME/bin/otrs.Scheduler.pl -w 1 >> /dev/null)
Sep 22 15:55:01 localhost /USR/SBIN/CRON[3095]: (CRON) error (grandchild #3097 failed with exit status 13)
Sep 22 15:55:01 localhost /USR/SBIN/CRON[3095]: (CRON) info (No MTA installed, discarding output)
Sep 22 15:56:53 localhost ntpd_intres[1820]: host name not found: 0.debian.pool.ntp.org
Sep 22 15:57:13 localhost ntpd_intres[1820]: host name not found: 1.debian.pool.ntp.org
Sep 22 15:57:33 localhost ntpd_intres[1820]: host name not found: 2.debian.pool.ntp.org
Sep 22 15:57:53 localhost ntpd_intres[1820]: host name not found: 3.debian.pool.ntp.org
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3222]: (otrs) CMD ($HOME/bin/otrs.GenericAgent.pl >> /dev/null)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3223]: (otrs) CMD ($HOME/bin/otrs.GenericAgent.pl -c db >> /dev/null)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3224]: (otrs) CMD ($HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3226]: (otrs) CMD ($HOME/bin/otrs.Scheduler.pl -w 1 >> /dev/null)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3221]: (CRON) error (grandchild #3222 failed with exit status 13)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3221]: (CRON) info (No MTA installed, discarding output)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3219]: (CRON) error (grandchild #3224 failed with exit status 13)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3219]: (CRON) info (No MTA installed, discarding output)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3220]: (CRON) error (grandchild #3223 failed with exit status 13)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3220]: (CRON) info (No MTA installed, discarding output)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3218]: (CRON) error (grandchild #3226 failed with exit status 13)
Sep 22 16:00:01 localhost /USR/SBIN/CRON[3218]: (CRON) info (No MTA installed, discarding output)