I have enabled the performance log for OTRS from admin panel
It's showing data like .3 sec this happen etc..
But nowhere under stable to me that what's the use. What it tracks how it will be helpful ?
Performance logs do what?
Moderator: crythias
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- Znuny newbie
- Posts: 48
- Joined: 12 Sep 2014, 19:11
- Znuny Version: 3.3.8
- Real Name: Inder
- Company: QAS
Performance logs do what?
OTRS 3.3.8 (private) on Linux with MySQL database.
Re: Performance logs do what?
did you read the warning before activation? if you are not requested to switch it on for support analysis leave it off.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 48
- Joined: 12 Sep 2014, 19:11
- Znuny Version: 3.3.8
- Real Name: Inder
- Company: QAS
Re: Performance logs do what?
I have activated. I know it gave me warning by of performance issue. After enabling it is not giving any issue.
But I am not understanding the time that are showing for 5 mins, 3 hours data, yesterday data etc..
What is the use and how it helps me to fix. I mean no recommendation or help there what are these secs of pages
But I am not understanding the time that are showing for 5 mins, 3 hours data, yesterday data etc..
What is the use and how it helps me to fix. I mean no recommendation or help there what are these secs of pages
OTRS 3.3.8 (private) on Linux with MySQL database.
Re: Performance logs do what?
it shows creating times of different frontends. It might have no use for you
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 48
- Joined: 12 Sep 2014, 19:11
- Znuny Version: 3.3.8
- Real Name: Inder
- Company: QAS
Re: Performance logs do what?
Right. So I have closed.
OTRS 3.3.8 (private) on Linux with MySQL database.