Performance logs do what?

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inderjohar2287
Znuny newbie
Posts: 48
Joined: 12 Sep 2014, 19:11
Znuny Version: 3.3.8
Real Name: Inder
Company: QAS

Performance logs do what?

Post by inderjohar2287 »

I have enabled the performance log for OTRS from admin panel
It's showing data like .3 sec this happen etc..
But nowhere under stable to me that what's the use. What it tracks how it will be helpful ?
OTRS 3.3.8 (private) on Linux with MySQL database.
jojo
Znuny guru
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Performance logs do what?

Post by jojo »

did you read the warning before activation? if you are not requested to switch it on for support analysis leave it off.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
inderjohar2287
Znuny newbie
Posts: 48
Joined: 12 Sep 2014, 19:11
Znuny Version: 3.3.8
Real Name: Inder
Company: QAS

Re: Performance logs do what?

Post by inderjohar2287 »

I have activated. I know it gave me warning by of performance issue. After enabling it is not giving any issue.
But I am not understanding the time that are showing for 5 mins, 3 hours data, yesterday data etc..
What is the use and how it helps me to fix. I mean no recommendation or help there what are these secs of pages
OTRS 3.3.8 (private) on Linux with MySQL database.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Performance logs do what?

Post by jojo »

it shows creating times of different frontends. It might have no use for you
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
inderjohar2287
Znuny newbie
Posts: 48
Joined: 12 Sep 2014, 19:11
Znuny Version: 3.3.8
Real Name: Inder
Company: QAS

Re: Performance logs do what?

Post by inderjohar2287 »

Right. So I have closed.
OTRS 3.3.8 (private) on Linux with MySQL database.
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