How do I do this (Client vs company customers)

ggirao · Post by **ggirao** » 10 Oct 2014, 16:51

Hello again,

Is it possible to have "like" a Customer admin? Imagine that every client can see/manage what their collabs are requesting to HelpDesk.

Post by **crythias** » 10 Oct 2014, 17:32

Take a look at this.

ggirao · Post by **ggirao** » 12 Oct 2014, 00:20

TY for your quick response. But before I start to edit anything i'm not sure if I can (edit) because i'm using LDAP for my Customers...

Post by **crythias** » 12 Oct 2014, 00:36

right, so you'll need to allocate a field, maybe a custom field, for customer_id and include that in the Map in Config.pm

ggirao · Post by **ggirao** » 12 Oct 2014, 12:48

crythias wrote:right, so you'll need to allocate a field, maybe a custom field, for customer_id and include that in the Map in Config.pm

customer_id ins't the same as CostumerID, right?

Post by **crythias** » 12 Oct 2014, 14:18

It's the same. But a Costumer is one who provides clothing/outfits. A Customer is one who buys things.

ggirao · Post by **ggirao** » 12 Oct 2014, 20:12

crythias wrote:It's the same. But a Costumer is one who provides clothing/outfits. A Customer is one who buys things.

HAHAHAHA
I am Portuguese and you know sometimes you (me) swap letters

regarding this example, I cannot change my CustomerID on LDAP. You are suggesting to change the attribute in Map settings, is that it?

So I have:

CustomerID => 'mail',
I should have
CustomerID => 'my_custom_setting', #(this can be Company inherited from LDAP)?

ggirao · Post by **ggirao** » 13 Oct 2014, 19:18

I am reading TFM...

As I understand I need to create a new custom Field on my LDAP server... Like a new Attribute called customer_ids?

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How do I do this (Client vs company customers)

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