[Solved]Evaluate ticket management features

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Gonzalo
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Posts: 75
Joined: 06 Nov 2013, 19:20
Znuny Version: 5.0.8
Real Name: Gonzalo

[Solved]Evaluate ticket management features

Post by Gonzalo »

Is there any way in which the customer can evaluate their tickets once the tickets have been closed by the agents?

Thank you!
Last edited by Gonzalo on 22 Oct 2014, 09:47, edited 1 time in total.
OTRS 5.0.8 with Oracle Linux Server release 7.1 with MariaDB database

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OTRS 3.3.6 on Centos 6.0 with MySQL database
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jojo
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Re: Evaluate ticket management features

Post by jojo »

Survey module
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Gonzalo
Znuny newbie
Posts: 75
Joined: 06 Nov 2013, 19:20
Znuny Version: 5.0.8
Real Name: Gonzalo

Re: Evaluate ticket management features

Post by Gonzalo »

Thank you jojo!

I installed the extension and I'm going to try the extension of surveys and I will see if it complies with the criteria that I need.
OTRS 5.0.8 with Oracle Linux Server release 7.1 with MariaDB database

---------------------------------------------------------
OTRS 3.3.6 on Centos 6.0 with MySQL database
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