Hi,
I would like to ask Your help. I inherited a working OTRS configuration. I have a CENTOS server with MYSQL server, and in this server, we are using a virtual CENTOS server with OTRS. I should to change the IP address of these server. The IP change is successful, but the OTRS can't reach the MYSQL server. OTRS search the MYSQL server in the old IP address. How can i modify the OTRS - MYSQL server connection IP address ?
Thanks for Your help !
Change OTRS MYSQL IP Address
Moderator: crythias
Re: Change OTRS MYSQL IP Address
Kernel/Config.pm
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Change OTRS MYSQL IP Address
Hy jojo,
Thanks for Your answer ! My problem is that i can't find the Kernel/Config.pm in my Centos virtual machine. Could You please help to me that how can i find this file ?
Thanks for Your help !
Thanks for Your answer ! My problem is that i can't find the Kernel/Config.pm in my Centos virtual machine. Could You please help to me that how can i find this file ?
Thanks for Your help !
Re: Change OTRS MYSQL IP Address
normally this file is located in /opt/otrs/Kernel
My english is better than your german 
"Produktiv": OTRS: 5.0.x, OTRS::ITSM 5.0.x
"Testing": OTRS 6 git
OS: Debian 8.0 (Jessie)
Apache2.4.10/MySQL 5.5.41

"Produktiv": OTRS: 5.0.x, OTRS::ITSM 5.0.x
"Testing": OTRS 6 git
OS: Debian 8.0 (Jessie)
Apache2.4.10/MySQL 5.5.41
Re: Change OTRS MYSQL IP Address
Hi,
It is working, thanks for Your great support !
Have a nice day !
It is working, thanks for Your great support !
Have a nice day !