Switchting to StaticDB, Full-Text search no longer working

[Niels2570]

Hello,

Our OTRS 3.3.5 system has reached over the 80K of tickets and so I followed the recommendations to Switch to StaticDB.

In SysConfig I changed Ticket::IndexModule & Ticket::SearchIndexModule to StaticDB and then I ran the otrs.RebuildTicketIndex.pl script.

After the change I restarted the server and when I connected again I noticed that our Fulltext-Search was no longer working

I can't find any errors in the log and the only thing that I thought was strange was that the bin/otrs.RebuildTicketIndex.pl was very quickly finished.

When I switch back to RuntimeDB it works all fine again.

Regards,
Niels

[Niels2570]

Nobody on here that can help me solving this problem ?

[jojo]

there might be some.

First you should update to the latest Patch level of you version, then read the instructions in sysconfig for the settings you changed.


Run otrs.RebuildFulltextIndex.pl