Dont receive calls via e-mail

[diegosousa10]

Hello, I installed one appliance OTRS 3.3.9, is all set, however, the first time I signed up the email in the "management of email accounts", he pulled all e-mails instead of so called because the second time modified the email, it does not happen, I've already changed the core :: sendmail for all modes and still can not, e-mai used is an internal server, if someone can help because when I click GET EMAILS the "Internal Server error" error appears. Thanks and sorry for the google translation.

[crythias]

The translation is not optimal to assist.

[diegosousa10]

Sorry, I'm from Brazil.

I'm putting the two pictures attached of the error, after I click the button the following screen appears, and not get the calls sent by e-mail

[RStraub]

Can you post the apache error log ?

[diegosousa10]

where / how I can get this log?

[diegosousa10]

Found ! =)

found but only has two lines, I found a way PUTftp, I am trying to copy it

[diegosousa10]

I made some changes and reinstalled the appliance, it worked, but after I integrate with AD, the emails disappear and not come over, can someone help?