I would like to create my own module. I basically tried to follow https://otrs.github.io/doc/manual/devel ... end-module
I took the AgentTicketActionCommon as the basis. And did following steps
1) Created a module registration using the Default Config File from the above link
2) I copied the file ..\Kernel\Modules\AgentTicketActionCommon.pm for the Frontend Module and changed:
Code: Select all
package Kernel::Modules::AgentTicketActionCommon;
Code: Select all
package Kernel::Modules::AgentTicketCustom;
At this point I got stuck. I cannot find the Core Module that needs to be copied and edited accordingly. While file is to be used?