Hide DynamicField when Empty

[vincent13]

Hello All,

Like the Howto here : viewtopic.php?f=60&t=24116

My need is to hide all the DynamicField when the content is empty. (because of ACL do not manage visibility in 3.3.9)
So I will manage not to give content for DynamicField using ACL and then do not show automaticly them if not needed to use.

But :
- is there any documentation on all the javascript object /method anywhere so that I understand how to manipulate all this objects
because I suppose the content of a date or dropdown or textarea is not the same to manipule.

- or directly give me the method to get the content for text, textarea, checkbox , dropdown multiselect,date;datetime ?

- is there a possibility to get in the DTL in javascript the list of all the dynamicField existing in the page ?

[reneeb]

viewtopic.php?f=60&t=8032&start=50#p82769

jquery is used for the JavaScript stuff. So you can see jquery.com for a reference of methods...

[crythias]

My need is to hide all the DynamicField when the content is empty.

In a form, the content is generally empty, which is why it's asking to fill in content. On a page like TicketZoom, a field and its data will not show if it does not have content.

[vincent13]

it depend on the situation ..

not true for example for drop down, multiselect ...

or if you set a default value ...

[crythias]

I don't understand the request. It doesn't make sense to hide a field in a form because there's no data in the field. That's what a form is for. To fill the fields. If you don't want that field, don't provide that field at all.

[vincent13]

Read carefully my first post

I want to be able to show or not, depending on ACL criteria, dynamicField.

As otrs is not able to do that , I'am trying to use the Howto visible topics to hide all my DynamicField if their data are drop by ACL criteria...

simple

[crythias]

I would never have guessed you wanted to do that, no matter how many times I would have read your post. And, no.

[jojo]

There is a feture add on: https://www.otrs.com/feature-add-on/otrs-ticket-forms/ this includes HideShowDynamic Fields via ACL. But you have to be service customer of OTRS Grouo to get it

[vincent13]

thanks jojo ,I know that xxx provide addon but it is not free.

my dynamicField is a dropbox

set an acl match properties any -> not possible Ticket DynamicField no values
set an acl match properties Ticket Service "toto" -> possible Ticket Dynamicfield all values

here is my code for :

if ( document.getElementById('DynamicField_Application').length > 0 ) {
$('#DynamicField_Application').parent().removeClass( 'Hidden' );
$('#DynamicField_Application').parent().addClass( 'Mandatory' );
$('#LabelDynamicField_Application').parent().removeClass( 'Hidden' );
$('#LabelDynamicField_Application').parent().addClass( 'Mandatory' );
} else {
$('#LabelDynamicField_Application').parent().addClass( 'Hidden' );
$('#LabelDynamicField_Application').parent().removeClass( 'Mandatory' );
$('#DynamicField_Application').parent().addClass( 'Hidden' );
$('#DynamicField_Application').parent().removeClass( 'Mandatory' );

....

<script type="text/javascript">//<![CDATA[
$('#ServiceID').bind('change', function (Event) {
Core.AJAX.FormUpdate($('#NewCustomerTicket'), 'AJAXUpdate', 'ServiceID', ['TypeID', 'Dest', 'PriorityID', 'SLAID', $Data{"DynamicFieldNamesStrg"}]);
nonetext();
});
//]]></script>


But there is not garanty the nonetext() function is run after the dynamicfield data update so sometimes it is ok, sometimes not ...


is there any way to run nonetext function only after a dynamicfield as been updated ?

or even better addclass or remove class on the server side during the ajax call

[jojo]

well why should everything be free? OTRS is open Source not Freeware