Error sending message - Bad file descriptor!

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OTRSPall
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Posts: 1
Joined: 20 Nov 2014, 20:25
Znuny Version: 3.3.4

Error sending message - Bad file descriptor!

Post by OTRSPall »

Dear All,

After installing some windows updates, our OTRS system has stopped sending emails!
We are using Exchange 2007 as an email server.

On the OTRS system we get the following errors:
"
Mon Dec 1 15:40:05 2014][Error][Kernel::System::Email::SMTP::Send][109] Can't connect to mail.xxx.com: Bad file descriptor!
[Mon Dec 1 15:40:05 2014][Info][Kernel::System::Email::Send] Error sending message
[Mon Dec 1 15:40:05 2014][Error][Kernel::System::Ticket::Article::ArticleSend][2078] Impossible to send message to: User1 <User1@xxx.com> .
"

On the email server (Exchange 2007) we get the following messages:

014-12-01T14:40:05.737Z,MAIL\Default MAIL,08D1CFFDB8F6B656,1,192.168.xy.x:25,192.168.xy.z:53657,*,SMTPSubmit SMTPAcceptAnySender SMTPAcceptAuthoritativeDomainSender AcceptRoutingHeaders,Set Session Permissions
2014-12-01T14:40:05.737Z,MAIL\Default MAIL,08D1CFFDB8F6B656,2,192.168.xy.x:25,192.168.xy.z:53657,>,"220 mail.xxx.com Microsoft ESMTP MAIL Service ready at Mon, 1 Dec 2014 15:40:05 +0100",
2014-12-01T14:40:05.737Z,MAIL\Default MAIL,08D1CFFDB8F6B656,3,192.168.xy.x:25,192.168.xy.z:53657,-,,Remote

Any ideas on how i could troubleshoot this further are more then welcomed!

Many thanks!
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Error sending message - Bad file descriptor!

Post by crythias »

Start with this search and then let us know if you still have questions.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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