Fetching mail automatically

spiderpig · Post by **spiderpig** » 02 Dec 2014, 10:26

hi,

after i upgrade to OTRS 4 the mail doesent fetch automatically, but works if i fetch manually.

/opt/otrs/var/cron/postmaster_mailbox
*/1 * * * * $HOME/bin/PostMasterMailbox.pl >> /dev/null

any ideas?

jojo · Post by **jojo** » 02 Dec 2014, 10:33

crontab -l -u otrs

spiderpig · Post by **spiderpig** » 02 Dec 2014, 10:36

hmm, i'm getting "no crontab for otrs"

jojo · Post by **jojo** » 02 Dec 2014, 10:42

then you should use the bin/Cron.sh script to rebuild it

spiderpig · Post by **spiderpig** » 02 Dec 2014, 11:08

when im trying to run it as otrs user i get

"errors in crontab file, can't install."

spiderpig · Post by **spiderpig** » 02 Dec 2014, 11:31

ok, i have to run the script when i'm logged in as otrs user.

but i really dont remember tha password

is it ok for change it, or does it depend on some services?

spiderpig · Post by **spiderpig** » 02 Dec 2014, 12:33

can i run these cron jobs as a root user? is that possible?

Post by **crythias** » 02 Dec 2014, 16:19

bin/Cron.sh otrs

edit: removed "otrs."

spiderpig · Post by **spiderpig** » 03 Dec 2014, 00:57

running "bin/otrs.Cron.sh otrs" gave me an error, but i edited the postmaster_mailbox file as the otrs user and input the syntax, that worked.

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Fetching mail automatically

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