Hey guys,
I want to create a new widget on AgentTicketZoom like the attached image(Customer Information Widget). The objective is add some extra tools, like a link for call to skype:
AgentTicketZoom: how to add a widget
Moderator: crythias
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marcosaurelio
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AgentTicketZoom: how to add a widget
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OTRS 6.0.10 Centos 7 Mysql 5.6
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http://infracerta.com.br
Videos de OTRS no Youtube: https://www.youtube.com/channel/UCscGon ... 7hADe3AalA
http://infracerta.com.br
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crythias
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Re: AgentTicketZoom: how to add a widget
Easier is to add a field in your customer user Map and provide a link wrap for it.
An example is here
An example is here
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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