Using ticket type in process tickets

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aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Using ticket type in process tickets

Post by aph »

Is there a way to display the field ticket type field in process ticket zoom view?

Thanks
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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jojo
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Re: Using ticket type in process tickets

Post by jojo »

Ticket Type is always displayed in Ticket Zoom
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aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Re: Using ticket type in process tickets

Post by aph »

I had not enabled ticket types in Ticket -> Core::Ticket
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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