AgentTicketStatusView.pm custom filter

[fazaiii]

Hi,
I would like to do the same filter as AlexG mate , there's a solution ?
example below does not work please help

Code: Select all

#<------------My Custom Filter--------------->
        Test => {
            Name   => 'test',
            Prio   => 1002,
            Search => {
                Queue      => '[MySpecificQue]',
                OrderBy    => $OrderBy,
                SortBy     => $SortBy,
                UserID     => $Self->{UserID},
                Permission => 'ro',
            },
        },
   
    );

[crythias]

Welcome to the OTRS Community forum! I realize you're new here, so please take a moment to look at my Need help? link in my signature, edit your signature to include your OTRS version, and try not to hijack old threads.

Note that "It doesn't work" is not a fixable question. Kindly explain what you're attempting to accomplish, how someone can replicate your experience, and what the steps you've taken do that's not doing what you want.

This topic has been split so people who are actively providing assistance can dedicate their answer to your question and your experience.

[reneeb]

Try

Code: Select all

Queues      => [MySpecificQue],

[fazaiii]

Hi,
I wanted to make a new widget on the desktop that has a different search filters. So I did close my topic

Thank you for your comments , I will apply to them before the next post.