CheckModules in 4.0.2 complains about IO::Socket::SSL on CentOS 6

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IcarusNM
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Posts: 21
Joined: 11 Jan 2012, 04:13
Znuny Version: 3.0.9
Real Name: Paul Caskey
Company: Interface Systems

CheckModules in 4.0.2 complains about IO::Socket::SSL on CentOS 6

Post by IcarusNM »

I am doing a fresh install of OTRS 4.0.2-01 on a CentOS 6 server, following these instructions: http://www.unixmen.com/setup-help-desk- ... entos-6-5/. Everything is going well, except the IO::Socket::SSL perl package. I get the "Not all prerequisites for this module correctly installed" error, even though the module is installed from the base repository. I can't tell what dependencies OTRS wants or thinks are missing.

I am pressing on. Maybe OTRS will work anyway. Regardless, this seems like a possible installation bug to work out for CentOS. And/or maybe I'm just missing some way to see WHICH prerequisites it wants. Cheers --

Code: Select all

[root@centos6testing src]# yum install "perl(IO::Socket::SSL)"
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
 * base: centos.mia.host-engine.com
 * epel: mirror.steadfast.net
 * extras: ftp.osuosl.org
 * rpmforge: mirror.team-cymru.org
 * updates: mirror.hmc.edu
Setting up Install Process
Package perl-IO-Socket-SSL-1.31-2.el6.noarch already installed and latest version
Nothing to do
[root@centos6testing src]# 
[root@centos6testing src]# yum list installed | grep perl.IO
perl-IO-Compress-Base.i686         2.021-136.el6_6.1                @updates    
perl-IO-Compress-Bzip2.i686        2.021-136.el6_6.1                @updates    
perl-IO-Compress-Zlib.i686         2.021-136.el6_6.1                @updates    
perl-IO-Socket-INET6.noarch        2.56-4.el6                       @base       
perl-IO-Socket-SSL.noarch          1.31-2.el6                       @base       
perl-IO-Zlib.i686                  1:1.09-136.el6_6.1               @updates    
[root@centos6testing src]# /opt/otrs/bin/otrs.CheckModules.pl | grep IO
  o IO::Socket::SSL..................FAILED! Not all prerequisites for this module correctly installed. 
    o IO::Socket::SSL................FAILED! Not all prerequisites for this module correctly installed. 
[root@centos6testing src]# 
IcarusNM
Znuny newbie
Posts: 21
Joined: 11 Jan 2012, 04:13
Znuny Version: 3.0.9
Real Name: Paul Caskey
Company: Interface Systems

Re: CheckModules in 4.0.2 complains about IO::Socket::SSL on CentOS 6

Post by IcarusNM »

P.S. It also complains about Apache2::Reload but yum says that package does not exist. Nor does Apache::Reload. I haven't dug any deeper to try to find this.

Code: Select all

  o Apache2::Reload..................Not installed! Use: 'yum install "perl(Apache2::Reload)"'

[root@centos6testing src]# uname -a
Linux centos6testing.localhost 2.6.32-431.29.2.el6.i686 #1 SMP Tue Sep 9 20:14:52 UTC 2014 i686 i686 i386 GNU/Linux
[root@centos6testing src]# 
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