Add field to the search array when linking tickets with CIs

[RStraub]

Hello forum,

we created a custom CI-class and wanted to add one of the attributes to the search (on ticket creation, the popup that appears when you click "Link ticket").

As I didn't find an entry in the SysConfig, I looked at the .pm / .dtl files. My guess is that I'd have to edit this block in the LinkObjectITSMConfigItem.pm (in the block sub SearchOptionList):

Code: Select all

    # add object dependence attributes
    #if ( $Param{SubObject} ) {
    #
    #    # get class list
    #    my $ClassList = $Self->{GeneralCatalogObject}->ItemList(
    #        Class => 'ITSM::ConfigItem::Class',
    #    );
    #
    #    if ( $ClassList && $ClassList eq 'HASH' ) {
    #
    #        # add here the search attributes of the subobject!
    #    }
    #}

Could someone provide me with the correct syntax of how to add an attribute of a custom ci-class to this search?

Many thanks and best regards,
Rolf