Ticket type mandatory

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free03
Znuny newbie
Posts: 22
Joined: 22 Feb 2013, 20:03
Znuny Version: 3.2.1
Real Name: Éric
Company: UdeS
Location: Sherbrooke, Québec. Canada

Ticket type mandatory

Post by free03 »

Hi,
Is it possible to set the field "ticket type" to not mandatory when we create a new ticket?
If yes, how?

thank you
Éric
OTRS 3.2.1 on Linux RedHat with MySQL database
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jojo
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Re: Ticket type mandatory

Post by jojo »

no
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