Notification Manager / CustomerID

Moderator: crythias

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badam
Znuny newbie
Posts: 2
Joined: 15 Dec 2014, 12:31
Znuny Version: 3.3.7
Real Name: Adam Bogdan
Company: LambdaCom

Notification Manager / CustomerID

Post by badam »

Hi,

I have got one question:
how can I give more value at:
Notification Management / ticket filter -> CustomerID

I do not want to make 20 notification because of this.

Thanks and regards:
Adam
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crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:
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Re: Notification Manager / CustomerID

Post by crythias »

Note that an entire company can and should have the same CustomerID.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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badam
Znuny newbie
Posts: 2
Joined: 15 Dec 2014, 12:31
Znuny Version: 3.3.7
Real Name: Adam Bogdan
Company: LambdaCom

Re: Notification Manager / CustomerID

Post by badam »

We have got more company with many language. I use the Customer Id for the company names and it comes from the AD.
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crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:
Contact crythias

Re: Notification Manager / CustomerID

Post by crythias »

Please better explain what you are trying to achieve.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
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