OTRS merging of windows

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srto
Znuny newbie
Posts: 4
Joined: 29 Mar 2013, 15:47
Znuny Version: 3.3.8
Real Name: Jurgen Grech

OTRS merging of windows

Post by srto »

Hi,

I would like to merge AgentTicketPriority and AgentLinkObject into one window so that when the agent presses "Priority" from the ticket the agent can assign the priority to the ticket and at the same time select the CI.

Could you kindly advise what's the quickest/cleanest way to achieve this?

Thanks!
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
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Real Name: Renée Bäcker
Company: Perl-Services.de
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Re: OTRS merging of windows

Post by reneeb »

That requires development.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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