Search Tickets On the Basis of Linked Config Item

Moderator: crythias

Locked
masoodf91
Znuny newbie
Posts: 5
Joined: 05 Jan 2015, 11:41
Znuny Version: 3.3.10
Real Name: masood farooq
Company: Expertflow

Search Tickets On the Basis of Linked Config Item

Post by masoodf91 »

Hello there!
I am using OTRS 3.3.10 with OTRS ITSM installed as well. I have made some Config items which I can link with a specific ticket.
I want to know if there is a way I can search Tickets on the basis of that linked Config item. For example I want to know How many Tickets in my database are linked with config item "A". How can I do that?
Top
Locked

Return to “General”