Update von 2.2.5 auf 2.3.3

[antenne]

Hallo,

gibt es die Möglichkeit die Version 2.2.5 auf die Version 2.3.3 upzudaten? Das ganze läuft auf einem 2003 Server.

Vielen Dank

[Fr4nkM]

Moin!
also klar gibts es die Möglichkeit! Ich habe zB von der Version 2.2.4 auf 2.3.1 updaten können...normalerweise liegt im OTRS (2.3.x, also das neue!) Verzeichnis eine Datei names UPGRADING, dort steht eigentlich alles drin, was man beachten und tun sollte:

Code: Select all

# --
# UPGRADING - upgrading OTRS
# Copyright (C) 2001-2008 xxx, http://otrs.org/
# --
# $Id: UPGRADING,v 1.28 2008/07/21 18:41:42 ub Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl-2.0.txt.
# --

These instructions are for people upgrading OTRS from "2.2" to "2.3".

*) Stop all your services (e. g. rcotrs stop-force)

*) Backup everything (database, Kernel/Config.pm, Kernel/Config/GenericAgent.pm, var/*)

*) Make sure that you have backed up everything ;-)

*) If possible try this install on a separate machine, althoug
   I had always only production machines to upgrade

*) Install the new release (tar or RPM)

*) If you use the tar:

    a) the OTRS themes between 2.2 and 2.3 are _not_ compatible
       (don't use the old themes)!

*) Update the database changes with (part 1):
    MySQL:
      cat $OTRS_HOME/scripts/DBUpdate-to-2.3.mysql.sql | mysql -p -f -u root otrs
    PostgreSQL:
      cat $OTRS_HOME/scripts/DBUpdate-to-2.3.postgresql.sql | psql otrs

   (Don't worry about the error messages, you can update all previous version
   with this script and in the most cases your database has already the most changes!)

*) Run the migration script (as OTRS user, _not_ as root):
   You must execute the migration script to migrate some data from the old database
   structure to the new one. Please run $OTRS_HOME/scripts/DBUpdate-to-2.3.pl!

*) Update the database changes with (part 2):
    MySQL:
      cat $OTRS_HOME/scripts/DBUpdate-to-2.3-post.mysql.sql | mysql -p -f -u root otrs
    PostgreSQL:
      cat $OTRS_HOME/scripts/DBUpdate-to-2.3-post.postgresql.sql | psql otrs

*) If _no_ RPM is used, execute $OTRS_HOME/bin/SetPermissions.sh!

*) Restart your services (e. g. rcotrs restart-force or each service manually)

*) Log in as 'root@localhost' and select Admin -> SysConfig to make sure that
   OTRS updates the configuration files.

Viel Spaß & viel Glück

[antenne]

Ja vielen Dank, dann probier ich das doch gleich mal aus!

Viele Grüße