Dear everyone,
I want to know How to close Change Management?
I can not close Change Management Ticket.
How to close Change Management?
Moderator: crythias
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nouphet
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- Real Name: Toshihiro Takehara
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How to close Change Management?
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
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RStraub
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Re: How to close Change Management?
Either use the "close" button in the menu - just as you close normal tickets.
Or create an activity dialog which contains the status (if not visible, select a closed state as default) for the user to select.
Or create an activity dialog which contains the status (if not visible, select a closed state as default) for the user to select.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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nouphet
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- Company: Craftsman Software Inc.
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Re: How to close Change Management?
Dear RStraub,
Thank you for your answer.
But I can not see the "close" button.
http://i.imgur.com/hTchf00.png
Thank you for your answer.
But I can not see the "close" button.
http://i.imgur.com/hTchf00.png
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
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reneeb
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Re: How to close Change Management?
You have to activate that one in the SysConfig.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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nouphet
- Znuny newbie
- Posts: 36
- Joined: 21 Mar 2014, 11:04
- Znuny Version: 5.0.17
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Re: How to close Change Management?
Dear renneb,
I will make sure.
Thanks.
Best.
I will make sure.
Thanks.
Best.
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5