how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

grathi · Post by **grathi** » 14 Jan 2015, 12:12

reneeb · Post by **reneeb** » 14 Jan 2015, 12:38

@grathi: When your problem has nothing to do with the original post, you should start a new thread!

You can change the value in SysConfig.

grathi · Post by **grathi** » 14 Jan 2015, 13:26

I am new in this forum so I don't know how to create new thread
If you don't mind can you please elaborate here please

Thanks
Gaurav

grathi · Post by **grathi** » 14 Jan 2015, 13:36

I am new in this forum so I don't know how to create new thread
If you don't mind can you please elaborate here please

Thanks
Gaurav

reneeb wrote:@grathi: When your problem has nothing to do with the original post, you should start a new thread!

You can change the value in SysConfig.

reneeb · Post by **reneeb** » 14 Jan 2015, 13:44

To open a new thread: Go to Forum Overview, click a forum that seems to be appropriate (for this thread "English Area" -> "Help"). Then a button "new topic" is shown above the threads. Here you go...

Rooobaaat · Post by **Rooobaaat** » 14 Jan 2015, 13:46

Change Ticket::Hook in Ticket -> Core::Ticket in the SysConfig

grathi · Post by **grathi** » 14 Jan 2015, 14:21

can you please show me these changes in the file .
I din't find module.

reneeb · Post by **reneeb** » 14 Jan 2015, 14:26

No need to change a file. In the (agent) webinterface, you should go to the administration area, click on SysConfig and search for "Hook"... It's a setting in the Group "Ticket" and - If I remember correctly - the subgroup Core::Ticket.

grathi · Post by **grathi** » 14 Jan 2015, 15:00

Thanks

grathi · Post by **grathi** » 05 Feb 2015, 12:57

I have taken two different browser and logged in as a user and Admin Respectively , but when I have taken URL of Admin and put into the User Browser that all the rights of admin get user

Znuny Open Source Ticketsystem

how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

Re: undefined value as a HASH reference at E:/OTRS/OTRS//Kernel

Re: undefined value as a HASH reference at E:/OTRS/OTRS//Kernel

Re: undefined value as a HASH reference at E:/OTRS/OTRS//Kernel

Re: how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

Re: how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

Re: how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

Re: how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

Re: how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

User is able to access admin user tickets module using the URL of a Admin user