Cannot connect to active directory server

[aph]

After switching to Linux + mysql + apache, I'm unable to authenticate against the AD, which I was able to from my windows installation. Below is an excerpt from my apache log.

Code: Select all

Message: Can't connect to xxx-xxx.xxxx.xxxx: IO::Socket::INET: connect: Connection refused

 RemoteAddress: 10.201.24.1
 RequestURI: /otrs/index.pl

 Traceback (11234):
   Module: Kernel::System::Auth::ConnectAD::Auth (v1.16) Line: 227
   Module: Kernel::System::Auth::Auth (OTRS 3.3.9) Line: 184
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.9) Line: 206
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Jan 14 19:17:53 2015

 Message: Can't connect to xx-xx.xx.xxxx: IO::Socket::INET: connect: Connection refused

 RemoteAddress: xx.xx.xx.xx
 RequestURI: /otrs/index.pl

 Traceback (11234):
   Module: Kernel::System::Auth::ConnectAD::Auth (v1.16) Line: 227
   Module: Kernel::System::Auth::Auth (OTRS 3.3.9) Line: 184
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.9) Line: 206
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Jan 14 19:17:53 2015

 Message: No UserID found for 'xxxx.xxxx@xxxx.xxxx'!

 RemoteAddress: xx.xxx.xx.x
 RequestURI: /otrs/index.pl

 Traceback (11234):
   Module: Kernel::System::User::UserLookup (OTRS 3.3.9) Line: 834
   Module: Kernel::System::Auth::Auth (OTRS 3.3.9) Line: 241
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.9) Line: 206
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

I tried running setPermissions.pl as well as reinstalled the connectAD module.

[Rooobaaat]

Message: Can't connect to xx-xx.xx.xxxx: IO::Socket::INET: connect: Connection refused


says everything. Maybe a firewall or something similiar?

[aph]

got it solved it was port 636. Changed port in parameters and placed an ldaps:// before the address of the LDAP Server