Mapping LDAP customer user info to dynamic field

[numerouno]

Greetings all,

I am trying to record details from LDAP for customer users in a dynamic field but it refuses to populate with data from LDAP.

I have enabled DynamicFieldFromCustomerUser::Mapping and Ticket::EventModulePost###930-DynamicFieldFromCustomerUser. The DynamicField is setup and added in Free Text.

Mapping settings in sysConfig Core:Ticket are:

DynamicFieldFromCustomerUser::Mapping
Key: Deaprtment Content:Department

Can anyone advise what issue could be here.

Thank you.