Hello everybody and sorry for my english (i have used google translate),
We are currently establishing an OTRS system from us and have some questions .
We currently have the problem that the full-text search is case sensitive . So one must always look for entries in 2x tickets.
We use the version 3.3.9 , you have an idea ?
Greets
Camillo
Search Case Sensitive
Moderator: crythias