Kernel::System::Email::Send

[markak]

Hi Guys

I have been trying to find this on the forums but did not see anything around this problem.
Normal auto responders mails to the client work fine. Ticket Created / Mail response from the system etc.

But if i create a Notification event i get the following errors.
The mail does not go out as the Notification Section seems to be destroying the customers email address.(see below from the logs)

Kernel::System::Ticket::Article::ArticleSend seems to be adding ascii chars in place of the < > surrounding the email address.
Please advise if there is a fix for this.
I have installed the entire system and reinstalled and the exact same error exists.
Have tried starting tickets with different email addresses. and the same thing occurs when a notification event is triggered. It is breaking the customers email address and the mail fails.

[Wed Jan 21 09:52:19 2015][Error][Kernel::System::Email::SMTP::Send][151] Can't send to 'Mark': 501<Mark>: recipient address must contain a domain
! Enable Net::SMTP debug for more info!
[Wed Jan 21 09:52:19 2015][Info][Kernel::System::Email::Send] Error sending message
[Wed Jan 21 09:52:19 2015][Error][Kernel::System::Ticket::Article::ArticleSend][2560] Impossible to send message to: Mark K*** <ma****d@gmail.com> .
[Wed Jan 21 09:52:19 2015][Info][Kernel::System::Ticket::Event::NotificationEvent::_SendNotification] Sent customer 'Close Ticket Notification' notification to 'Mark Kidd <mar***d@gmail.com>'.

Any assistance would be appreciated.

Kind Regards

Mark

[jojo]

OTRS version?

[markak]

Version otrs-4.0.5
running on
Ubuntu 14.04.01
Apache2
Mysql 5.5.4

sorry thought this was in my signature

[reneeb]

https://github.com/OTRS/otrs/pull/413

[markak]

Thanks you this has worked