Dear All,
Please help me fix error , can not see Can not see Service Center in OTRS otrs-4.0.2 with error
[Sat Jan 17 11:13:32 2015] [error] Can't call method "GetDatabaseFunction" on an undefined value at /home/otrs/public_html/otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql/TableStatus.pm line 24.\n\t(in cleanup) Can't call method "Get" on an undefined value at /home/otrs/public_html/otrs/Kernel/System/AuthSession/DB.pm line 583.\n
Thank.
Can not see Service Center in OTRS otrs-4.0.2
Moderator: crythias
-
scottzu
- Znuny newbie
- Posts: 14
- Joined: 04 Dec 2014, 12:02
- Znuny Version: otrs-4.02
- Real Name: Scott Zụ
- Company: VPBank
- Contact:
Re: Can not see Service Center in OTRS otrs-4.0.2
Hi All,
anybody help me ?
anybody help me ?
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Can not see Service Center in OTRS otrs-4.0.2
It's strange, because that module (TableStatus.pm) is not included in OTRS4 (it was in older versions of OTRS). How did you upgrade? Please remove that file.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
-
scottzu
- Znuny newbie
- Posts: 14
- Joined: 04 Dec 2014, 12:02
- Znuny Version: otrs-4.02
- Real Name: Scott Zụ
- Company: VPBank
- Contact:
Re: Can not see Service Center in OTRS otrs-4.0.2
reneeb wrote:It's strange, because that module (TableStatus.pm) is not included in OTRS4 (it was in older versions of OTRS). How did you upgrade? Please remove that file.
After remove, it work find . Thank you