[SOLVED] OTRS4/CMDB/ConfigItem: How to add TextArea or ldap field?

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zbigniew
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Joined: 11 Dec 2014, 13:30
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Real Name: Zbigniew Luszpinski

[SOLVED] OTRS4/CMDB/ConfigItem: How to add TextArea or ldap field?

Post by zbigniew »

/otrs/index.pl?Action=AdminITSMConfigItem

How to add CI Class definition:
Input => {
Type => 'Text',
Size => 50,
MaxLength => 50,
},

the following fields instead of 'Text':
'TextArea' (square box to input multi line text e.g. comment or description)
'ldap' field (so I can add to form a user from ldap directory)
Last edited by zbigniew on 28 Jan 2015, 12:24, edited 1 time in total.
zbigniew
Znuny newbie
Posts: 53
Joined: 11 Dec 2014, 13:30
Znuny Version: 5.0.23
Real Name: Zbigniew Luszpinski

Re: OTRS4/CMDB/ConfigItem: How to add TextArea or ldap field?

Post by zbigniew »

Found TextArea - easy:
Input => {
Type => 'TextArea',
},


Only LDAP field is still missing....
Is it possible to have it?
Last edited by zbigniew on 28 Jan 2015, 12:22, edited 1 time in total.
jojo
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Re: OTRS4/CMDB/ConfigItem: How to add TextArea or ldap field?

Post by jojo »

Use Input Type Customer
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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zbigniew
Znuny newbie
Posts: 53
Joined: 11 Dec 2014, 13:30
Znuny Version: 5.0.23
Real Name: Zbigniew Luszpinski

Re: OTRS4/CMDB/ConfigItem: How to add TextArea or ldap field?

Post by zbigniew »

Thanks @jojo - works great. Topic can be closed now.
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