IMPORT USERS: ¿what happened with the tool syncuser_csv2otrs.pl in the version 4.0?

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fsarria
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IMPORT USERS: ¿what happened with the tool syncuser_csv2otrs.pl in the version 4.0?

Post by fsarria »

In the OTRS 4.0 I cannot find the file "syncuser_csv2otrs.pl" for import users from a CVS file (This file was in the scripts directory). Please ¿anybody know where i can find this file in this version? or ¿What happened with this tools?
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Re: IMPORT USERS: ¿what happened with the tool syncuser_csv2otrs.pl in the version 4.0?

Post by jojo »

you can use the Perl script otrs.AddUser.pl to create users
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fsarria
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Joined: 21 Jan 2014, 13:13
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Re: IMPORT USERS: ¿what happened with the tool syncuser_csv2otrs.pl in the version 4.0?

Post by fsarria »

The script "syncuser_csv2otrs.pl" can update the data for a user... The Perl script otrs.AddUser.pl cannot update the data user only can add a new user.

Do you have any alternative for update the data user when the user was created.
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